A.01 · Review-as-a-Service Live

Every review of your business. Every competitor's too.

RaaS pulls reviews from Google, Yelp, Facebook, TripAdvisor, app stores, marketplaces, and forums — and turns the firehose into a complete intelligence picture using AI and ML. Yours and your competitors', side by side.

Book a demo → See pricing

Sample business · multi-location

12 locations · 4 competitors tracked · 90-day window

30d90d1yAll

Average rating

4.6/5.0

+0.3 vs 90d ago ↑

Reviews collected

1,284

+18% MoM

Sentiment score

+72

+9 pts MoM

vs. competitors

+14%

leading 3 of 4

Service-level sentiment

Trailing 90d

Speed

+92

Quality

+84

Staff

+78

Atmosphere

+71

Price

+38

Wait time

−22

AI insight

"Wait time" mentions spiked 41% on weekends since April. The complaint pattern matches a staffing change — 3 of 12 locations account for 78% of negative volume.

Recent reviews

Auto-classified

Google · Apr 22★★★★★

"Best oat-milk latte in King West. Friendly staff and the Wi-Fi actually works."

Yelp · Apr 19★★★☆☆

"Coffee great, but $7.25 for a small cortado feels steep — same as the boutique chain next door."

Google · Apr 18★★☆☆☆

"Waited 22 minutes on a Sunday for a drip coffee. Two staff visibly overwhelmed."

TripAdvisor · Apr 16★★★★★

"Hidden gem in Liberty Village — the pastry case is unreal."

01 / Features

Beyond a rating, the why.

RaaS doesn't just count stars — it tells you what specifically is moving them, where the trends are coming from, and how you compare to the business across the street.

F.01

20+ source connectors

Google, Yelp, Facebook, TripAdvisor, Apple App Store, Play Store, Trustpilot, BBB, Reddit, and forum scrapers — set once.

F.02

Service-level sentiment

Beyond positive/negative: service, speed, quality, price, staff, location, and product topics — auto-extracted.

F.03

Competitor head-to-head

Track up to 10 competitors. See how you compare on each topic — and where the gap is widening.

F.04

Trend detection

An anomaly engine catches new complaints early — wait-time spikes, app crashes, pricing pushback — before they become reviews.

F.05

AI-drafted responses

One-click drafted replies in your brand voice, tuned to the specific complaint. Approve, edit, send.

F.06

Weekly executive digest

Email or Slack: a 90-second readout you'd actually open. Topic shifts, competitor moves, "trends to watch".

★ Google ReviewsYelpFacebookTripAdvisorApp StoreGoogle PlayTrustpilotBBBRedditX / TwitterRateMyAgentGlassdoor+ 10 more

02 / Use cases

Where RaaS earns its keep.

From a single café to a multi-location franchise, the playbook is the same: see the truth weekly, act on it monthly.

Hospitality

A 12-location café chain in the GTA

Caught a regional staffing-driven wait-time issue 3 weeks before it would have appeared in their Google rating average.

+0.4 rating across 4 affected locations · 90 days

Healthcare

A dental group with 8 clinics

Found that "hidden fees" complaints clustered at 2 specific clinics, traced to a billing-software changeover.

−63% billing complaints 30 days after fix

App / SaaS

A Canadian fintech app, 50k+ users

RaaS surfaced an emerging complaint pattern about a specific Android device combo before the support team had triaged it.

11 days earlier than support backlog flagged it

Hotel group

A boutique hotel collective

Competitor head-to-head report became the centerpiece of their quarterly review with owners — they cut it from 14 PDFs to one.

14 → 1 report per quarter

03 / Pricing

Built to be affordable for small businesses.

Three plans, no per-seat tax. Annual billing in CAD or USD. Cancel any time.

Starter

$79 CAD/mo

1 location · 2 competitors

All 20+ source connectors
Sentiment + service-level topics
Weekly email digest
Up to 500 reviews / mo

Start free trial

Growth · most popular

$229 CAD/mo

Up to 5 locations · 5 competitors

Everything in Starter
Anomaly & trend detection
AI-drafted response replies
Slack & Teams digest
Up to 5,000 reviews / mo

Book a demo →

Scale

Custom

Multi-region, white-label, on-prem

Everything in Growth
Unlimited locations & competitors
SSO + role-based access
Custom connectors & APIs
White-label for agencies

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